New-Madrid County Jail is a secure detention facility located in New Madrid, Missouri, serving as the primary correctional center for the county. It houses individuals awaiting trial, sentencing, or transfer to state prisons. The jail operates under the authority of the New Madrid County Sheriff’s Department and follows strict state and federal guidelines to ensure safety, security, and humane treatment of all inmates. Whether you’re searching for an inmate, planning a visit, or need information about services, this page provides accurate, up-to-date details directly from official sources.
New Madrid County Jail Inmate Lookup and Roster
Finding someone in custody at New-Madrid County Jail is simple using the official inmate lookup tool. This system allows families, legal representatives, and concerned citizens to quickly access current inmate information. The roster is updated daily and includes key details such as booking date, charges, bond amount, and court dates.
How to Search for an Inmate
To locate an inmate, visit the New Madrid County Sheriff’s Office website and navigate to the “Inmate Roster” section. Enter the full name or inmate ID number. If no results appear, double-check spelling or try a partial name. The system may also display aliases or previous names used during booking.
Information Available in the Roster
The inmate roster provides essential data, including:
- Full legal name
- Date and time of booking
- Current charges and case status
- Bail or bond amount (if set)
- Next scheduled court date
- Housing location within the facility
Offline Search Options
If the online system is unavailable, you can call the jail directly at (573) 748-2525. Staff can assist with inmate searches during business hours. Alternatively, visit the sheriff’s office in person at 120 N. Morgan Ave, New Madrid, MO 63869. Bring a valid ID and any known details about the inmate, such as date of birth or booking number.
Booking Process at New-Madrid County Jail
When someone is arrested in New Madrid County, they are transported to the jail for processing. The booking process ensures accurate record-keeping and begins the legal custody period. It typically takes 1 to 4 hours, depending on staffing and case complexity.
Steps in the Booking Process
During booking, the following steps occur:
- Identification: Officers verify the individual’s identity using fingerprints and photo comparison.
- Mugshot: A digital photograph is taken and stored in the county database.
- Fingerprinting: Prints are submitted to state and federal databases for background checks.
- Health Screening: A nurse conducts a basic medical and mental health assessment.
- Property Inventory: Personal items are logged, stored, and returned upon release.
- Classification: Inmates are assigned a security level based on offense type and behavior history.
After Booking
Once processed, inmates are placed in general population or a restricted housing unit. They receive a copy of jail rules, a commissary account, and access to medical services. A court date is scheduled within 72 hours for misdemeanor charges or as directed by the judge for felonies.
Inmate Communication: Phone Calls and Mail
Staying connected with loved ones is important for inmate well-being. New-Madrid County Jail offers secure phone and mail services, all monitored for safety and compliance.
Phone Call Procedures
Inmates can make outgoing calls to pre-approved numbers. Calls are limited to 15 minutes and may be recorded. Families can add funds to an inmate’s phone account online through the jail’s approved vendor, TelMate, or via kiosk at the facility. International calls are not permitted.
Mail Guidelines
Inmates may send and receive letters. All mail is inspected for contraband. Send letters to:
Inmate Name, Inmate ID#
New Madrid County Jail
120 N. Morgan Ave
New Madrid, MO 63869
Do not include cash, stamps, stickers, or Polaroid photos. Books and magazines must come directly from publishers or approved retailers like Amazon.
Visiting Hours and Rules at New-Madrid County Jail
Visitation helps maintain family bonds and supports rehabilitation. The jail offers both in-person and video visitation options.
In-Person Visits
Visits must be scheduled 24 hours in advance by calling (573) 748-2525. Visiting hours are Monday through Friday, 9:00 AM to 4:00 PM. Each inmate is allowed one 30-minute visit per week. Visitors must present a valid photo ID and pass through a metal detector. Only two visitors are allowed per session.
Dress Code Requirements
Visitors must wear modest clothing. Prohibited items include:
- Tank tops, shorts, or skirts above the knee
- Clothing with offensive language or images
- Hats, sunglasses, or hoodies
- Revealing or tight-fitting outfits
Video Visitation
Remote video visits are available through the TelMate platform. Sessions cost $7.50 for 20 minutes and can be scheduled online. This option is ideal for family members who live far away or have mobility issues.
Bail and Release Information
Bail allows eligible inmates to be released before trial. The amount is set by a judge based on the severity of the charge and flight risk.
How to Post Bail
To post bail, contact the booking office at (573) 748-2525. Payment can be made in cash, credit card, or through a licensed bail bondsman. If using a bondsman, you’ll typically pay 10% of the total bail amount. Once paid, the inmate is released after paperwork is completed, usually within 1 to 2 hours.
Release Process
Upon release, inmates receive their personal property and a copy of their release paperwork. If sentenced, they may be transferred to a state prison or released on probation. The jail does not provide transportation, so families should arrange pickup.
Commissary and Financial Services
Inmates can purchase snacks, hygiene items, and writing supplies from the commissary. Funds can be added to their account in several ways.
Ways to Send Money
Families can deposit money using:
- Online through Access Corrections (accesscorrections.com)
- Kiosk at the jail lobby (accepts cash and credit cards)
- Money order mailed to the jail address (do not send cash)
There is a $2.50 fee for online deposits and a $3.00 fee for kiosk transactions. Funds are available within 24 hours.
Commissary Items
Popular items include:
- Chips, candy, and soft drinks
- Toothpaste, soap, and deodorant
- Envelopes, paper, and pens
- Extra socks and underwear
Orders are placed weekly and delivered on Fridays.
Healthcare and Mental Health Support
New-Madrid County Jail provides medical and mental health services to all inmates. A licensed nurse is on-site daily, and a doctor visits weekly.
Medical Services
Upon intake, inmates receive a health screening. Ongoing care includes:
- Prescription medication management
- Treatment for chronic conditions like diabetes or hypertension
- Dental and vision referrals
- Emergency care for injuries or illness
Mental Health Programs
The jail partners with local health providers to offer counseling and crisis intervention. Inmates can request mental health support at any time. Group therapy sessions cover topics like anger management, substance abuse, and coping skills.
Rehabilitation and Education Programs
The jail offers programs to help inmates prepare for life after release. These initiatives focus on education, job skills, and personal development.
Educational Opportunities
Inmates can enroll in GED preparation classes. Study materials and tutoring are provided. Completing a GED increases employment chances and reduces recidivism.
Vocational Training
Short-term training programs include:
- Basic carpentry and construction
- Computer literacy and typing
- Food safety and sanitation
Certificates are awarded upon completion and can be used in job applications.
Jail Conditions and Safety Measures
New-Madrid County Jail maintains a safe and secure environment. The facility houses up to 120 inmates and is staffed 24/7 by trained deputies and correctional officers.
Security Features
Key safety protocols include:
- Surveillance cameras in all common areas
- Controlled access doors and electronic monitoring
- Regular headcounts and cell inspections
- Emergency response plans for fires or medical crises
Living Conditions
Inmates live in dormitory-style housing or individual cells, depending on classification. Each person receives three meals per day, clean bedding, and access to showers. Recreation time is provided daily in an outdoor yard.
Public Records and Mugshot Requests
Mugshots and arrest records are public information in Missouri. They can be requested through the New Madrid County Sheriff’s Office.
How to Request Records
Submit a written request to the sheriff’s office or use the online portal. Include the inmate’s full name, date of birth, and booking date. There may be a small fee for processing. Records are typically available within 3 to 5 business days.
Privacy and Expungement
If charges are dropped or an inmate is acquitted, they may request expungement of their record. This requires filing a petition with the court and is not automatic. Legal assistance is recommended.
Contact Information and Location
For questions about inmates, visitation, or services, contact the New Madrid County Sheriff’s Office.
Address: 120 N. Morgan Ave, New Madrid, MO 63869
Phone: (573) 748-2525
Website: newmadridcountysheriff.org
Visiting Hours: Monday–Friday, 9:00 AM–4:00 PM
Frequently Asked Questions
Many people have questions about how New-Madrid County Jail operates. Below are answers to the most common inquiries based on official policies and procedures.
How do I find out if someone is in jail in New Madrid County?
Use the inmate lookup tool on the sheriff’s website or call (573) 748-2525. You’ll need the person’s full name or booking number. The roster shows current inmates, charges, and court dates. If the person was recently arrested, wait 2–4 hours for processing. The system updates every 30 minutes during business hours.
Can I visit an inmate on weekends?
No, in-person visits are only available Monday through Friday from 9:00 AM to 4:00 PM. Weekend visits are not permitted due to staffing limitations. However, video visits can be scheduled any day of the week through the TelMate app. These remote sessions offer more flexibility and can be done from home.
What happens if I miss a scheduled visit?
If you miss a visit, it counts as your weekly session. Rescheduling is not allowed unless there’s an emergency. Call the jail immediately to explain the situation. The staff may allow a makeup visit at their discretion. Always confirm your appointment 24 hours in advance to avoid confusion.
Are inmates allowed to have books or magazines?
Yes, but they must be sent directly from a publisher, bookstore, or online retailer like Amazon. Used books, newspapers, or photocopied materials are not allowed. All publications are reviewed for inappropriate content. Hardcover books are prohibited due to safety concerns. Limit shipments to two books per month.
How long does it take to get released after posting bail?
Once bail is paid, release usually takes 1 to 2 hours. The time depends on paperwork processing and staff availability. Weekends and holidays may cause delays. If using a bail bondsman, ensure they are licensed in Missouri. The inmate will receive their property and release documents before leaving the facility.
Can inmates receive care packages?
No, the jail does not accept care packages from outside. All personal items must be purchased through the commissary. This policy prevents contraband and ensures fairness. Families can send money for commissary use instead. Approved hygiene items, snacks, and clothing are available for purchase weekly.
What should I do if I believe an inmate is being mistreated?
Report concerns immediately to the jail administrator at (573) 748-2525. You can also contact the Missouri Department of Corrections or file a complaint with the ACLU of Missouri. All allegations are investigated. The jail follows strict guidelines to protect inmate rights and ensure humane treatment.